GO-TKM，A Global Network
Across 80+ Countries
GO-TKM operates a global network in 80+ countries through a community of over 1,300 experts, academics, public servants, and business leaders. Dedicated to harnessing tacit knowledge for human benefit, our activities are coordinated by regional and country presidents across five continents.
What GO-TKM Can Offer?
Certify. Connect. Learn. Transform. — Your TKM partner worldwide.
Tailored Enterprise Solutions
Designs customised consulting and implementation strategies—such as the “Green Learning Unit”—to embed tacit knowledge into daily operations, boosting innovation, resilience, and long‑term growth.
Thought Leadership & Research
Publishes white papers, case studies, and the first‑ever Code of Conduct for TKM, offering actionable frameworks and data‑driven insights to shape best practices and industry standards.
Certification & Accreditation
Provides globally recognized credentials for individuals (TKMP levels), trainers, and organizations (TKM Quality Award), validating expertise in tacit knowledge transfer and management.
Training & Educational Resources
Develops comprehensive learning materials, online courses, and university partnerships to equip professionals with the skills needed to implement TKM effectively in their organizations.
Davos Conferences
Hosts exclusive events (including the Davos Forum) that bring together CEOs, academics, and policy makers to discuss emerging trends, share success stories, and build strategic partnerships.
Global Expert Network
Connects you with over 1,300 specialists across 80+ countries, enabling cross‑border collaboration, mentoring, and access to diverse industry insights for any business challenge.
What is Tacit Knowledge?
Let's look at this story below first:
A broken engine, an old man and a hammer
A giant engine in a factory failed and despite speaking with various ‘experts’ none were able to show the owners how they could solve the problem.
Eventually they brought in an old man who had many years’ experience fixing engines. After inspecting the huge engine for a minute or two, the old man pulled a hammer out of his tool bag. He gently tapped on the engine whereupon it immediately started working.
A week later the owners of the business received an invoice from the old man for ＄20,000. Flabbergasted, they wrote to the old man asking him to send through a breakdown of the invoice. The man replied:
- Tapping with a hammer: ＄2.00
- Knowing where to tap: ＄19,998.00
“Knowing where to tap” was the tacit knowledge of this old man!
Why this concern today?
Employee turnover remains a global challenge, with significant variation by region.
Globally, this represents a massive loss of tacit knowledge, as millions of workers leave their roles each year.
United States:
Voluntary turnover averages 13–15%; overall separation nearly 47% (Mercer, BLS 2023–2024).
Europe:
Most countries average ~10%; UK much higher at 20–35%, with civil service at 12–13% (ONS & Guardian, 2023–2024).
China:
Among the highest worldwide, often above 30%, especially in fast-growing industries (Santen HRD, 2022).
Japan:
One of the lowest, ~6%, linked to seniority-based culture (Santen, 2022).
Australia:
Around 18% on average, though hospitality and retail face far higher levels (PwC, 2023).
Mission
Enhancing Learning Efficiency through Tacit Knowledge
Raise awareness and equip organizations with tools to value, capture, and transmit their tacit knowledge experience and wisdom that often remain hidden. Engage public authorities to support this transmission, enhancing learning and knowledge sharing across society.
Values
Innovation, Collaboration & Dialogue, Generosity, Trust...
Innovation – While Knowledge Management is documented, the transmission of tacit knowledge remains unexplored. GO-TKM creates new ways to make the invisible visible.
Collaboration & Dialogue -Teamwork and commitment are our pillars. Small groups secure focus and efficiency.
Generosity – Experts give time and energy for the greater good, enabling some TK models to be shared freely while others are paid services.
Trust – Sharing wisdom can feel risky, from losing influence to misuse of ideas.Trust creates the safe space where knowledge flows openly.
Respect – Respect means valuing diverse views, honoring contributions, and recognizing the dignity of both giver and receiver. It ensures fair and meaningful transmission.
Vision
Shaping Tomorrow by Embracing Wisdom Today...
Empowering organizations and individuals through innovative and collaborative approaches to unlock and manage tacit knowledge for global impact.
GO-TKM Management Team
Advisory Board
Dr. Mohan Guruswamy
Advisory Board
Prof. Leif Edvinsson
Advisory Board
Global Executive Board
Prof. Sylviane Cannio
President
Dr. Paul O Olson
Global Vice President
Prof. Eric Tsui
Global Chief Academic Officer
Mr. Fisher YU
Secretary-General
Regional Presidents(RP)
Prof. Wernher Friedrich
RP-Africa
Mr. Rajesh Dhillon
RP-Asia Pacific
Dr. Paul O Olson
RP-Europe
Prof. Josh Plaskoff
RP- North America
Mr. Omar Osses
RP-South America
Regional Chief Academic Officers (RCAO)
Mr. Kholane Clarkeson Chauke
RCAO-Africa
Dr. Bruce Boyes
RCAO-Asia Pacific
Prof. Josh Plaskoff
RCAO-North America
Country Chief Academic Officers (CCAO)
Dr. Patrick S.W. Fong
CCAO-Australia
GO-TKM Organizational Chart
- Prof. Leif Edvinsson
- Dr. Mohan Guruswamy
- President : Prof. Sylviane Cannio
- Global Vice President: Dr. Paul O Olson
- Global Chief Academic Officer: Professor Eric Tsui
- Global Vice President-Accreditation:(Open)
- Secretary-General: Fisher YU
- Regional President- Africa: Prof. Wernher Friedrich
- Regional President- Asia Pacific: Mr. Rajesh Dhillon
- Regional President- Europe: Dr. Paul O Olson
- Regional President- Middle East: (Open)
- Regional President- North America: Prof. Josh Plaskoff
- Regional President- South America: Mr. Omar Osses
- RCAO-Africa:Mr. Kholane Clarkeson Chauke
- RCAO-Asia Pacific: Dr. Bruce Boyes
- RCAO-Europe:(Open)
- RCAO-Middle East:(Open)
- RCAO-North America: Prof. Josh Plaskoff
- RCAO-South America: (Open)
- Chile: Mrs. Marisol Castillo Vargas
- CCAO-Australia: Dr. Patrick S.W. Fong
- Pending
To be updated
To be updated
Connect With Us
Join us in redefining the way Tacit Knowledge is understood, harnessed, and leveraged. Together, we can unlock the latent potential within individuals, organizations, and societies, propelling humanity towards a brighter, more informed future.
Explore the uncharted territories of Tacit Knowledge Management with GO-TKM. Be part of a movement that will shape the destiny of Tacit Knowledge.
- Join the Movement
- Explore our Resources
- Get Involved